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18.01.2024
Quality Group Manager
Cape Town
... Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.WNS South Africahas been in operation since 2003 and built a reputation as the ...
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WNS (Holdings) Limited (ADR)
17.01.2024
Quality Group Manager
Cape Town
... Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the ...
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WNS (Holdings) Limited (ADR)
03.05.2024
Group Manager - WFM
Cape Town
... Assistant regarding appropriate communication of agent use. Monitors real time contact volume both call and email/chat support and associated service levels and staffing requirements. Trends real time call arrival patterns and adjusts staffing accordingly. Identify call routing anomalies using ...
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WNS (Holdings) Limited (ADR)
28.04.2024
Group Manager - WFM
Cape Town
... Assistant regarding appropriate communication of agent use. Monitors real time contact volume both call and email/chat support and associated service levels and staffing requirements. Trends real time call arrival patterns and adjusts staffing accordingly. Identify call routing anomalies using ...
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WNS (Holdings) Limited (ADR)
26.04.2024
Group Manager - RNA
Cape Town
... Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the ...
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WNS (Holdings) Limited (ADR)
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